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Terms & Conditions

A legal disclaimer

Terms & Conditions - the basics


Last updated: 6/5/2025
These Terms & Conditions outline the agreement between Fit with Neve and the client  for personal training and coaching services. By purchasing or participating in our services, you agree to the following:
 
1. Services Provided

We offer personal training, fitness programming, and coaching support as described at the time of purchase. We are not medical professionals and do not provide medical advice, diagnosis, or treatment. Always consult your doctor before starting any exercise program.
 
2. Client Responsibilities

  • You must inform us of any relevant injuries, medical conditions, or limitations before each session.

  • You agree to follow your program safely and use proper technique.

  • You are responsible for bringing appropriate workout attire, footwear, and hydration.

 
3. Payments & Fees

  • Payment is due in full before sessions or packages begin.

  • We accept Apple Pay, Venmo, Zelle

  • Late payments may result in paused or canceled sessions until the balance is paid.

 
4. Cancellations & Rescheduling
 

  • A minimum of 30 days’ notice is required to cancel training services.

  • Clients agree to a minimum commitment of 12 weeks (3 months). Payment for this period is required in full, regardless of early cancellation.

  • Sessions canceled late or missed will be forfeited and not refunded.

  • To cancel, contact us via text/email/phone during business hours.


5. Refund Policy
 

  • All sales are final. Sessions and packages are non-refundable.

  • Exceptions may be considered for verified medical reasons (doctor’s note required).

  • Refunds are not given for unused sessions after package expiration.

 
6. Expiration of Sessions

  • Expired sessions cannot be extended or credited toward future services.


7. Liability Waiver

You acknowledge that participation in exercise involves inherent risks, including injury. You voluntarily assume all risks and agree that Fit with Neve is not liable for injuries, health complications, or damages except in cases of proven negligence. You agree to seek medical clearance before starting a fitness program.

8. Results Disclaimer

Results vary for each individual. We cannot and do not guarantee specific outcomes such as weight loss, muscle gain, or performance improvements.

9. Photography & Media Release (Optional)
 
 
With your permission, we may use progress photos, videos, and testimonials for marketing purposes. You may opt out at any time by notifying us in writing.

10. Privacy & Confidentiality

Your personal and health information will be kept confidential and will not be shared without your consent, except where required by law.
 
11. Termination of Services
 
We reserve the right to terminate services if your behavior is unsafe, disrespectful, or in violation of these terms. You may terminate your services at any time, but our refund policy still applies.

12. Governing Law

These terms are governed by the laws of the State of California and any disputes will be handled within that jurisdiction.

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